To run diagnostics restart the system and at the dell logo tap the f12 key every two seconds.
Dell pc hangs at running mats test.
My inspiron is with windows 10 64 bits from a dell laptop user.
If you are unable or unwilling to reinstall the operating system refer to the optional steps section to see other potential solutions.
Run built in diagnostics for your system.
Other faulty hardware can also lead to random hangs.
What is a mats test what does it do.
All i know is that if you hold fn when booting a dell computer it runs a mats test.
If its stuck at mats test means its got something to do with the memory.
If the onboard diagnostics and other troubleshooting have not identified the root cause of the lock ups you may wish to consider running the quick test or full scan at dell pc diagnostics.
Unplug the video cable s from the back of the dell monitor and the pc.
Running online diagnostics on a dell pc.
This will start the one time boot menu.
Sometimes when the laptop froze i had to wait 20 seconds or so.
Browse to the dell support website.
Press and hold button 1 for 5 seconds.
Using arrow keys select diagnostics and hit enter.
This test runs a stress test on all the hardware devices on your dell pc or tablet.
Run a full test to perform a thorough analysis of your dell pc or tablet.
For that you may run hardware diagnostics.
Windows xp sp3 runs fine but i ve discovered some problems with the diagnostics that appear to be related to bios a11.
For information on how to run diagnostics and to determine the issue refer to dell knowledge base article.
If your dell computer is still locking up or running slowly and the troubleshooting steps above have not resolved the issue you may need to reinstall the operating system.
One last test you may run that is custom test on memory.
A gray screen should appear figure 4.
Try running swapping the memory stick so try them one at a time and run the test.
What is a mats test in computing.
This will run diagnostics on the hardware components of the system which may take around 5 minutes.
Hi rifkianto welcome to the community.
The dell monitor should now enter self test mode.
Make sure that the monitor screen is clean no dust particles on the surface of the screen.
In case of repeated failures try replacing the hard drive.
When i select diagnostics from the f12 boot menu the system locks up almost immediately at the start of the psa.
Also i can hear the fan running out loud when i watch videos on youtube.
I m using a precision t3400 with a core 2 duo e6550.
Such disk failure could be a contributory factor especially if chkdsk runs while starting windows.
Also do all computer manufacturers have mats tests on their computers or is it just dell.
You want to get things done fast but your dell laptop just lags.
