In case of power outage or gas leak please contact the local utility company for your area.
Direct energy customer service phone number.
Contact direct energy customer service.
7 00am 7 00pm ct monday friday 7 00am 4 00pm saturday.
Have a question about a plan or need help placing an order.
Direct energy services.
The list of links below provides phone numbers you can call for other customer service needs including residential and business service with direct energy and reporting a power emergency in your area.
Contact direct energy business by phone or email.
Fraud help have a question about a plan or need help placing an order.
We ve put together the comprehensive collection of links below to better assist you with your customer support needs.
Click here for utility payment deferral program information and other helpful covid 19 resources.
This page serves as the hub for all of our customer care resources.
If you believe your identity has been stolen and used to establish service with direct energy click to learn more.
We want to fulfill all your electricity natural gas and home services needs.
Direct energy will contact you by mail email and or via online account manager messaging when you are eligible for renewal.
This can be done up to 60 days before your fixed rate plan contract is set to expire.
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Thanks for choosing direct energy in alberta.
This page serves as the hub for all of our online customer care resources.
You can easily renew your existing direct energy service online.
Let us help answer your energy management questions.
Reach out to us over the phone e mail or social media to get the assistance you need.
You deserve to have the best possible customer care available and we strive to bring it to you.