The list of links below provides phone numbers you can call for other customer service needs including residential and business service with direct energy and reporting a power emergency in your area.
Direct energy service phone number.
You deserve to have the best possible customer care available and we strive to bring it to you.
Have a question about a plan or need help placing an order.
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Thanks for choosing direct energy in alberta.
Let us help answer your energy management questions.
Direct energy offers electricity natural gas and home services across the u s.
Fraud help have a question about a plan or need help placing an order.
A home warranty offers coverage that home insurance doesn t provide.
You can easily renew your existing direct energy service online.
Home insurance only protects you from things like theft or weather damage.
We want to fulfill all your electricity natural gas and home services needs.
1 855 461 1926 billing account.
In case of power outage or gas leak please contact the local utility company for your area.
If you believe your identity has been stolen and used to establish service with direct energy click to learn more.
7 00am 7 00pm ct monday friday 7 00am 4 00pm saturday.
Contact direct energy business by phone or email.
Customers are free to purchase natural gas services or electricity services from a retailer of their choice.
This can be done up to 60 days before your fixed rate plan contract is set to expire.
For a list of retailers visit www ucahelps gov ab ca or call 310 4822 toll free in alberta 2020 direct energy.
Reach out to us over the phone e mail or social media to get the assistance you need.